Frequently asked questions

We have answered the most common questions about international freight processes, cargo types and the way we work.

General

What services does Wislog Lojistik offer?

We offer international sea freight (FCL / LCL), international road freight (FTL / LTL), air freight and domestic road freight, as well as bonded warehousing, general storage and consolidation services. We specialise in chemicals and dangerous goods, cosmetics and aerosols, detergents, raw materials, furniture, machinery and cargo requiring special containers.

Do you offer courier or express cargo services?

No. We do not offer courier, parcel or express cargo services. We focus on the international and domestic transport of commercial cargo on a full load, part load and container basis.

Do you only handle export cargo?

No. We also organise imports into Türkiye and cross-trade cargo between third countries that does not pass through Türkiye, in addition to exports from Türkiye.

Destinations and ports

Which countries and ports do you serve?

We run full and part load road transport to every European country, full and groupage container services to the main ports of the Americas, the Far East and South Asia, and sea, road and air freight to all Arab, Gulf and Mediterranean countries. Each country page lists the ports, air cargo gateways and inland terminals we work with.

Do you ship to the Americas?

Yes. We arrange full and groupage container shipments to US East and West Coast ports (New York/New Jersey, Savannah, Houston, Charleston, Los Angeles, Long Beach), Canada (Montreal, Halifax, Vancouver), Mexico (Veracruz, Altamira, Manzanillo), Brazil (Santos, Paranaguá), Argentina and Chile.

Can you ship to another country without routing cargo through Türkiye?

Yes. Under cross-trade (third-country) shipping we send goods bought in the Far East, Europe or the Americas directly to destinations such as Libya, Lebanon, the UAE, Saudi Arabia, Morocco, Egypt, Italy or France. Where needed, a switch bill of lading protects commercial confidentiality.

Sea freight

What is the difference between FCL and LCL?

FCL (Full Container Load) means an entire container is filled with cargo belonging to a single shipper. LCL (Less than Container Load) means cargo that is not large enough to fill a container is combined with other shippers’ cargo and shipped together. FCL is generally more advantageous for cargo over 13–15 m³.

Which Far East ports do you ship from?

We organise full and part container loads from the main ports of the Far East, including Shanghai, Ningbo, Shenzhen, Qingdao, Tianjin, Xiamen, Busan, Yokohama, Ho Chi Minh, Singapore, Port Klang and Laem Chabang.

When is an open top or flat rack container needed?

Open top or flat rack containers are used for machinery, steel structures and project cargo that cannot fit through a standard container door, must be loaded from above by crane, or exceed container dimensions.

Road freight

What is the difference between full truckload (FTL) and part load (LTL)?

With a full truckload, the truck is dedicated entirely to your cargo and goes straight to delivery. With part load (groupage) transport, your cargo is combined with other shipments heading in the same direction, which offers a cost advantage for smaller volumes.

What is the road freight transit time to Europe?

Estimated transit times from Gebze are 1–2 days to Bulgaria, 4–6 days to Germany and Poland, 5–7 days to the Netherlands, Belgium and France, and 5–8 days to the Baltic countries. Times may vary depending on border, customs and seasonal conditions.

Do you offer domestic transport?

Yes. We provide full and part load road transport between factories, warehouses and ports throughout Türkiye, and also organise the port and customs connections for your export and import cargo.

Dangerous goods and special cargo

Are aerosol deodorants classed as dangerous goods?

Yes. Aerosols are generally classified under UN 1950 as Class 2 (gases). Depending on quantity and packaging, limited quantity (LQ) exemptions may apply; the product’s SDS is reviewed to ensure correct classification.

Which documents are required for chemical cargo?

The essential documents are an up-to-date SDS/MSDS, the UN number and proper shipping name, packing group, dangerous goods declaration (DGD for sea freight), appropriate labelling and commercial invoices. We review the documents with you before the operation.

How do you protect bulky cargo such as furniture and machinery?

We minimise the risk of damage by choosing the right vehicle or container for the cargo, using corner protectors, stretch wrap and blanket wrapping, securing loads with lashing and ratchet straps, and carrying out photo-documented checks during loading.

Warehousing and bonded warehouse

Do you offer warehousing and bonded warehouse services?

Yes. In Türkiye, and through our partners at various locations around the world, we offer short- and long-term general warehousing, bonded warehousing, handling, palletising, labelling and cross-dock services.

What are the advantages of using a bonded warehouse?

Customs duties on imported goods held in a bonded warehouse are not payable until the goods are released for free circulation. This means you can clear your products through customs in batches as needed, ease your cash flow or re-export the goods.

Can you consolidate cargo from different suppliers?

Yes. At collection warehouses in the Far East, Europe and the Middle East, we receive and check cargo from different suppliers and consolidate it into a single container or truck shipment.

Quotes and process

What information is needed to get a quote?

The loading and delivery addresses, cargo type, gross weight, volume or number of pallets / packages, packaging type, cargo ready date and delivery terms (Incoterms) are all we need. For cargo containing dangerous goods, please also share the SDS.

How do I track the status of my shipment?

The operations contact assigned to each shipment keeps you regularly updated by email, phone or WhatsApp on loading, border / port crossings, transhipment and delivery.

How can I contact you?

For all your enquiries, you can email operasyon@wislog.com.tr, call +90 530 345 24 22 or message us on WhatsApp.

Knowledge Centre

Take a closer look at our logistics solutions

For every transport mode and cargo type, we have summarised our processes, the benefits and the key points to consider.

Transport Modes

International Sea Freight

Sea freight is the most economical option for high-volume, long-distance cargo. We manage the entire process — from freight booking and port operations to container tracking and delivery at the port of destination. Our strong line connections support Far East imports and Mediterranean–Gulf exports.

FCL and LCL Container Shipping

If your cargo fills a container, FCL gives you a container dedicated solely to your shipment; for smaller volumes, LCL means you pay only for the space you use. We move your full and part container loads from Far East ports and Europe on regular sailings.

International Road Freight

Road freight is the most flexible way to deliver door to door. We run regular shipments to Poland, Germany, the Netherlands, Belgium, France, Italy, Bulgaria, Greece, Albania and the Baltic states, carrying your cargo safely with curtainsider, mega trailer and ADR-equipped vehicle options.

Full Truckload and Groupage Trucking

If your cargo fills a truck, we offer fast, direct full truckload transport with no transhipment; for loads of just a few pallets, we provide a cost-effective part load solution. We run regular shipments on routes to Poland, Latvia, Lithuania, Germany, the Netherlands, Belgium, Bulgaria, Greece, Italy, France and Albania.

International Air Freight

For urgent production parts and high-value goods, air freight turns time into an advantage. We organise your exports departing from Istanbul and Sabiha Gökçen airports, as well as your imports from around the world, in line with IATA rules.

Domestic Road Transport in Türkiye

We provide full truckload and part load road transport across Türkiye, connecting factories, warehouses, ports and bonded warehouses. We manage the movement of your export cargo to the port and your import cargo from the port to your warehouse, fully integrated with your international operations.

Cross-Trade (Third-Country) Shipping

Goods you buy in the Far East, Europe or the Americas can be shipped straight to Libya, Lebanon, Dubai, Saudi Arabia, Morocco, Italy or France without a detour through Türkiye. We manage freight, documentation and customs coordination from a single desk and protect commercial confidentiality between your supplier and your buyer.

Specialist Cargo

Chemical and Dangerous Goods Transport

We specialise in hazardous cargo such as chemical raw materials, aerosols, flammable liquids and corrosive products. With correct classification, packaging, labelling, documentation and equipment, we deliver fully compliant transport by road, sea and air.

Cosmetics, Deodorant and Detergent Transport

Aerosol products such as deodorants and perfumes, cosmetics and personal care products, and liquid and powder detergents all need specific planning — both because of dangerous goods rules and because they are easily damaged. We bring experience of regular shipments in these product groups to European, Middle Eastern and African markets.

Raw Material Transport

Keeping your production line running depends on raw materials reaching your factory at the right time. From plastic granules to chemical raw materials, and from minerals and fillers to packaging materials, we manage your raw material imports and exports by sea and road in a planned way.

Furniture Transport

We carry Türkiye’s strong furniture exports to European, Middle Eastern and African markets. For bulky, fragile furniture with delicate surfaces, we aim for damage-free delivery through the right vehicle, careful stowage and protective packaging.

Machinery and Project Cargo Transport

Production lines, CNC machines, generators, steel structures and out-of-gauge equipment require route surveys, special equipment and lifting plans. We plan your machinery and project cargo from loading after dismantling through to delivery on site.

Open Top and Flat Rack Container Shipping

We use open top containers for cargo that does not fit a standard container or needs top loading, and flat rack containers for cargo requiring side loading or exceeding standard dimensions. For tarpaulin-covered open container loads, we manage securing and protection planning end to end.

Warehousing & Bonded Storage

Warehousing Services

By combining transport with warehousing, we make your supply chain more flexible. In warehouses in Türkiye and, through our partners, around the world, we provide short- and long-term storage, handling, palletising, labelling and shipment preparation services.

Bonded Warehouse and Customs Storage Services

You can hold imported goods in a bonded warehouse without paying customs duties and fees, release them for free circulation in partial quantities as needed, or re-export them. We manage your bonded warehouse processes together with transport and customs coordination.

Cargo Collection and Consolidation Services

We bring together the products you buy from multiple suppliers — in different countries or within the same country — at collection warehouses, inspect them and combine them into a single container or truck shipment. This lowers your freight costs and reduces your documentation and tracking workload.

Let’s plan the best solution for your cargo together

Share the loading and delivery points, cargo type and volume, and our operations team will prepare a quote tailored to you.